How we do business is as important as what we do, and we are committed to being ethical, responsible and transparent in our actions. Our business includes our approach to governance, our assets and the way we conduct our operations.

Central to this is setting and embedding governance procedures and policies that drive a consistent, systematic approach in daily operations. This minimises the potential for business disruption and secures our reputation as a trusted partner of choice for customers and other stakeholders. We act ethically and in compliance with national and international law.

Creating sustainable trade growth

NSW Ports delivers, supports and actively promotes efficient operations and sustainable modes of freight transport to meet current and future demand. Our 30 Year Master Plan provides a long term approach to managing our assets for current and future operations and trade growth needs.

We collaborate with our stakeholders to improve the efficiency of port and supply chain operations – on the waterside and land. This includes road and rail transport in and around the ports and intermodal facilities. We are always looking for new ways of working, to support the sustainable development and management of our assets. This includes advocating for road and rail network improvements and traffic policies that promote efficient road and rail transport, including the increased use of higher productivity vehicles on port and intermodal road networks and the development of a network of intermodal terminals to support growth in rail usage.

Corporate governance

Code of Conduct
All directors, employees and contractors are expected to comply with our Code of Conduct and report any suspected breaches. Our Whistleblower Policy provides an avenue for reporting of suspected fraud, corruption and misconduct while protecting disclosers from retaliation or victimisation.

Ethical business practice
NSW Ports is committed to operating ethically and transparently in all business areas. From utilising a systematic approach to analysis and reporting of company risk, to reviewing and improving our people management and procurement processes, we see ethical business practice as part of sustainable development.

We promote our Corporate Values of Care; Collaboration; Passion; Integrity; and Accountability through regular dialogue with staff and give appropriate recognition to those who excel in their implementation.

We also believe that respect for human rights is fundamental to our values, our long term sustainability and growth of our business and the wellbeing of the communities in which we operate. We are committed to tackling the risks of modern slavery in our business and procurement supply chains and implementing actions to address those risks.

Policy dialogue
NSW Ports proactively engages with relevant stakeholders across all levels of Government and various industry associations.

Where new policy considerations relevant to NSW Ports or our industry are raised, or required, we work constructively with stakeholders to develop the best evidence-based policy outcomes while maintaining the international competitiveness of our industry and value for our customers.

NSW Ports representatives participate in business engagement forums and similar events organised by industry associations, customers and government agencies to communicate on public policy issues relevant to our business and related supply chains.

Risk management

The NSW Ports Risk Management Framework describes how we proactively and systematically identify, assess, monitor and report on key risks facing the business and how these are effectively mitigated. This framework comprises both:

  • An established risk assessment cadence, methodology and tools.
  • A systematic approach to analysis and reporting of risk performance and control effectiveness.

The risk management framework is based on the
International Standard for Risk Management (ISO 31000). Material risks are regularly reported to the Board.

Responsible procurement

NSW Ports is working to minimise resource consumption and waste through the better use of land, infrastructure, renewable energy and recycled materials. Wherever possible we consider resource optimisation, retention, and re-use.

We are integrating sustainable design principles into our land use plans, development policies, tenancy agreements and port developments.

Sustainability actions for Our Business

  • Develop a sustainability reporting framework to provide a clear and transparent representation of our sustainability indicators and results
  • Develop a NSW Ports Sustainable Procurement Policy
  • Determine the relationship between key operational improvements (e.g. rail transport of containers) and environmental outcomes (e.g. reduced emissions) for NSW Ports’ assets and supply chains
  • Progress Stage 1 of the rail capacity enhancement program at Port Botany (due for completion in FY2023)
  • Update the existing long-term land-use hazard and risk for Port Botany for land-use and emergency management planning
  • Introduce a NSW Ports Sustainable Development Code for consistent inclusion of sustainability elements in all port and intermodal developments
  • Complete energy audits of road, rail and common user infrastructure lighting for the roll out of LED lighting
  • Obtain Infrastructure Sustainability Rating for design and construction of the Brotherson Dock Life Extension Project
  • Advocacy for protection of ports, intermodals, freight corridors and surrounding industrial lands
  • Engagement with government agencies on improved road connections to Port Botany
  • Review and update the Port Botany Traffic Management Plan
  • Develop the Port Kembla Port Productivity Dashboards to monitor day to day operations using vessel, cargo, road and rail data
  • Establish monitoring and data management systems for key environmental factors (such as wind, solar, noise) and investigate relationships between operational activities and environmental parameters
  • Complete a road traffic study at Port Kembla to monitor road traffic volumes and assist with land use planning and impact assessment
  • Update economic benefits studies for Port Botany and Port Kembla