We recognise that our people are key to our success. We are committed to creating an inclusive, engaged work environment and investing in our people to support the delivery of our business strategy. Our people include all employees and contractors of NSW Ports.

Our key area of focus is developing a strong and resilient workforce through embedding our Values program, on-the-job training, internal communications, mentoring and training and development.

Health and safety

We place the highest priority on the health and safety of our workforce, customers and local communities. We take our responsibility to provide safe systems of work across our operations seriously. Understanding and managing safety risks and driving continuous improvement is central to our approach. We also train our people about being safe at work and communicate the importance of taking responsibility for personal safety and the safety of other people.

In the event of an incident, we are prepared to respond rapidly and minimise impacts to our people, the surrounding community and the environment. We regularly test our emergency response procedures to ensure they are working effectively.

Diversity and inclusion

At NSW Ports, we embrace the advantages of a diverse and inclusive workplace in which individuals from varied backgrounds and perspectives are welcomed, encouraged and given the opportunity to contribute to their full potential. Our workforce reflects the diversity in Australian society and our local communities.

During the year, we recognise events that support and promote diversity, culture, health and wellbeing.

We are proud to have a workforce with 49% female employment, including female representation on our executive team.

Employee engagement

We are committed to creating an organisational culture that motivates and supports our people to deliver their personal best. We recognise that this delivers high performing individuals who are committed to NSW Ports which in turn plays a role in supporting the long-term success of our business.

NSW Ports launched an employee engagement survey in 2017 to understand what we do well and where we can improve. Employee engagement survey participation has increased year-on-year with strong results reflecting the investment in our people.

“We are committed to creating an inclusive, engaged work environment by investing in our people to support the delivery of our business strategy.”

Sustainability actions for Our People


  • Continue to hold regular staff WHS Committee meetings
  • Continue to undertake regular workplace inspections and Executive due diligence reviews
  • Develop and implement a comprehensive professional development training program for staff, including targeted skills development and succession planning
  • Continue to survey staff engagement levels every 2 years while updating and implementing the staff engagement action plan.
  • Explore the opportunity for undergraduate work experience placements with universities in NSW